juan236 Terms and Conditions — Know the Rules, Play with Confidence

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and juan236 ("we," "us," "our," "the Platform"). They govern all access to and use of the juan236 website, its features, services, betting markets, gaming products, promotions, and any other content or functionality made available through the platform.

By completing the registration process at juan236, you acknowledge that you have had the opportunity to read these Terms in full, that you understand their contents, and that you agree to be bound by them. Acceptance is also implied whenever you log in to your juan236 account, place a bet, make a deposit, or claim a promotional offer — any active use of the platform constitutes ongoing acceptance.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and juan236.

02 Eligibility & Age Requirements

To register and use juan236, you must meet all of the following eligibility requirements at the time of registration and at all times during which you maintain an active account:

• You must be at least 21 years of age. Juan236 strictly prohibits access by minors. We conduct age verification checks and reserve the right to request documentary proof of age (government-issued ID) at any time.
• You must be located in a jurisdiction where online gaming is legally permitted. It is your responsibility to ensure that accessing and using juan236 does not violate any laws applicable in your location.
• You must be acting as a private individual for personal entertainment purposes only. Registering or using juan236 on behalf of a third party, a business, or a group of individuals under a single account is not permitted.
• You must not be subject to any self-exclusion arrangement — either at juan236 or through any recognised responsible gaming programme — that would prevent you from accessing gaming services.
• You must not be a current employee, contractor, director, or immediate family member of an employee or director of juan236 or any of its associated partner companies.

If juan236 determines at any time that an account holder does not meet these eligibility criteria — including if a player is found to be under 21 — juan236 reserves the right to immediately suspend the account, void any pending bets, and withhold or return funds in accordance with applicable legal requirements.

03 Account Registration & Verification

Each individual may hold only one (1) account on juan236. Creating multiple accounts — whether under the same name, different names, different email addresses, or through any other method — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of balances.

When registering, you are required to provide accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number, valid email address, and residential address. You agree to update this information promptly if any of it changes.

Before withdrawals can be processed, juan236 requires identity verification ("KYC — Know Your Customer"). Accepted verification documents include:

• Philippine Statistics Authority (PSA) National ID / PhilSys Card
• UMID (Unified Multi-Purpose Identification Card)
• Philippine passport
• Driver's licence issued by the Land Transportation Office (LTO)
• SSS, GSIS, or PRC identification card
• Voter's ID issued by COMELEC

You are responsible for maintaining the security of your juan236 account login credentials. Do not share your username and password with anyone. Juan236 will never ask you for your password. If you suspect unauthorised access to your account, contact our support team immediately. Juan236 shall not be held liable for losses resulting from your failure to keep your credentials secure.

04 Deposits, Withdrawals & Payment Methods

All transactions on juan236 are conducted in Philippine Pesos (PHP / ₱). Juan236 accepts deposits and processes withdrawals through the following Philippine payment channels: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO/BPI/UnionBank online banking, and Visa/Mastercard bank cards.

The following minimums and general processing rules apply to all juan236 accounts:

• Minimum deposit: ₱500 per transaction
• Minimum withdrawal: ₱200 per transaction
• GCash/Maya withdrawals: Typically processed within 10–30 minutes during operating hours
• Bank transfer withdrawals: Processed within 1–3 business days depending on the receiving bank and the InstaPay/PESONet clearing cycle
• Withdrawals must be made to an account or wallet registered in your own name, consistent with your juan236 KYC documentation. Third-party withdrawals are not permitted.

Juan236 reserves the right to request additional documentation before processing any withdrawal, including proof of payment method ownership and source of funds verification, in compliance with Anti-Money Laundering (AML) obligations under Philippine law. Failure to provide requested documentation within 7 calendar days may result in the temporary suspension of withdrawal access.

Deposits made to juan236 are for gaming purposes only. Juan236 is not a bank or a financial institution and does not pay interest on deposited funds. If you decide to close your account, any remaining balance will be refunded to your registered Philippine payment method, subject to identity verification and AML checks.

05 Betting Rules & Settlements

All bets placed at juan236 are subject to the specific rules of each betting market, game type, and sports event. By placing a bet, you confirm that you have read and understood the applicable rules for that market. The general principles governing all betting activity at juan236 are as follows:

• Once a bet is confirmed on juan236, it is binding and cannot be cancelled or amended except in circumstances explicitly outlined in the relevant sport or game rules (e.g., event cancellation, no-contest ruling).
• The minimum bet per selection at juan236 is ₱100. Maximum bet limits vary by market, event, and account tier.
• For sports betting, juan236 uses the official result as declared by the relevant governing body or sanctioning organisation. In case of conflicting reports, juan236 will wait for the official declaration before settling bets.
• If a sporting event is cancelled or postponed beyond 48 hours of the original scheduled start time, all related bets at juan236 are voided and stakes are returned in full, unless markets have been settled prior to the postponement.
• Live in-play bets are accepted based on market availability. Juan236 reserves the right to suspend in-play markets at any time without prior notice, particularly in the event of technical issues or data feed disruptions.
• Errors in published odds — including but not limited to typographical errors, data feed malfunctions, or odds that are clearly and materially different from market-standard prices — may result in juan236 voiding affected bets and refunding stakes. This applies even after initial bet confirmation.
• For Sabong and other Philippine-specific markets, settlement follows the official ruling of the presiding referee or arena authority. Juan236 has no influence over the outcome of any event.

06 Bonuses, Promotions & Wagering Requirements

Juan236 offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, free bets, and loyalty rewards. All promotions are subject to specific terms and conditions that are stated on the individual promotion's page at juan236.com/promotions.

The following general rules apply to all bonuses and promotional credits at juan236:

• Bonuses are available to eligible juan236 players only, subject to age verification, account standing, and where applicable, geographic restrictions.
• All bonus offers at juan236 are subject to wagering requirements — the minimum amount you must wager before bonus-derived winnings can be withdrawn. The specific wagering requirement multiplier (e.g., 10×, 20×, 30×) is clearly stated in each promotion's terms.
• Wagering requirements must be completed within the validity period stated for each promotion. Uncompleted wagering at the expiry date results in the bonus and associated bonus winnings being forfeited.
• Not all game types at juan236 contribute equally to wagering requirements. Sports betting typically contributes 100% per peso wagered; some casino-style games may contribute at reduced rates. The contribution rate for each game category is specified in the relevant promotion terms.
• Bonuses are non-transferable, non-negotiable, and have no cash value independent of the wagering requirement completion process.
• Juan236 reserves the right to cancel, modify, or withdraw any promotion at any time. In the event of a promotion being cancelled before a player has had the opportunity to use their credited bonus, juan236 will process any earned portion fairly.
• Any attempt to abuse, manipulate, or exploit promotional offers — including but not limited to creating multiple accounts, using VPN to circumvent geographic restrictions, or colluding with other players — will result in immediate cancellation of the bonus, potential account suspension, and forfeiture of related winnings.

07 Prohibited Conduct

The following actions are strictly prohibited on juan236 and will result in immediate account suspension, permanent closure, and/or forfeiture of balances depending on the severity of the breach:

• Multiple accounts: Registering more than one account at juan236 under any name or identity.
• Identity fraud: Registering using another person's identity, providing false information during KYC, or using forged documents.
• Bet manipulation: Any attempt to fix the outcome of an event, collude with other players, or exploit software bugs or errors to gain an unfair advantage at juan236.
• Money laundering: Using juan236 to deposit, cycle, and withdraw funds as part of any money laundering or financial crime activity. Juan236 complies fully with Philippine Anti-Money Laundering Act (AMLA) obligations and reports suspicious transactions to the AMLC as required by law.
• Automated systems: Using bots, scripts, artificial intelligence tools, or any automated system to place bets, exploit promotions, or otherwise interact with juan236 in a non-human manner without prior written authorisation.
• Chargebacks: Disputing legitimate transactions with your payment provider (chargeback fraud). Juan236 will pursue recovery of chargebacked amounts through all available legal channels.
• Harassment: Abusing, threatening, or harassing juan236 staff, support agents, or other players through any communication channel.

08 Privacy & Data Protection

Juan236 collects and processes your personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission (NPC). The full details of how juan236 collects, uses, stores, and protects your personal information are set out in our Privacy Policy, which forms part of these Terms.

In summary: juan236 collects only the data necessary to operate your account, process transactions, comply with legal obligations, and personalise your experience on the platform. We do not sell your personal data to third parties for marketing purposes. We implement appropriate technical and organisational security measures to protect your data from unauthorised access, disclosure, or loss.

By registering at juan236, you consent to the collection and processing of your personal data as described in our Privacy Policy. You have the right to access, correct, and in certain circumstances request deletion of your personal data held by juan236 — contact our support team or email us to exercise these rights.

09 Responsible Gaming Obligations

Juan236 is committed to promoting responsible gaming and providing tools to help players stay in control of their activity on the platform. Our full Responsible Gaming policy is available at juan236.com/responsible-gaming and includes information on:

• Setting deposit limits (daily, weekly, monthly) on your juan236 account
• Session time reminders and loss limit settings
• Temporary cooling-off periods (24 hours, 7 days, 30 days)
• Permanent self-exclusion from juan236
• Links to Philippine and international gambling support organisations

Juan236 prohibits gaming by individuals who are self-excluded from any regulated gaming platform. If you are aware that you are in a self-exclusion period and you use juan236, you must inform us immediately. We will close your account and return your balance. Any winnings accrued during a period when you should have been excluded may be forfeited.

10 Account Suspension & Closure

Juan236 reserves the right to suspend, restrict, or permanently close any account at any time and without prior notice in the following circumstances:

• Breach of any provision of these Terms and Conditions
• Failure to complete KYC verification within the required timeframe
• Suspected fraudulent, abusive, or criminal activity
• Compliance with a legal order, regulatory requirement, or law enforcement request
• Discovery that the account holder is ineligible under Section 2 of these Terms
• Extended account inactivity (accounts inactive for more than 12 consecutive months may be classified as dormant)

If your account is suspended for reasons unrelated to fraud or Terms violation, any verified balance held in your juan236 account at the time of suspension will be returned to your registered payment method after completing any outstanding verification requirements. In cases of fraud-related closure, juan236 reserves the right to withhold balances pending investigation and, where appropriate, report the matter to the relevant Philippine authorities.

You may also request voluntary closure of your juan236 account at any time by contacting our support team. Closure requests will be processed within 5 business days. Any remaining balance will be refunded following final verification checks.

11 Limitation of Liability

Juan236 provides the platform, games, and betting markets on an "as available" basis. While we make every effort to ensure continuous, reliable service, we cannot guarantee that the platform will be available at all times or free from technical interruptions.

To the maximum extent permitted under Philippine law, juan236 shall not be liable for:

• Loss of profits, revenues, or anticipated savings arising from any platform downtime, market suspension, or technical error
• Any indirect, incidental, special, or consequential loss arising from your use of juan236
• Losses arising from your failure to maintain the security of your account credentials
• Losses arising from actions or decisions made based on information published on juan236 that contains errors or omissions beyond our reasonable control
• Service interruptions caused by events outside our reasonable control, including but not limited to telecommunications failures, internet outages, natural disasters, or government actions

Nothing in these Terms excludes or limits juan236's liability for fraud, wilful misconduct, or any liability that cannot be excluded by applicable Philippine law.

12 Changes to These Terms

Juan236 may update or modify these Terms and Conditions at any time. When material changes are made, juan236 will provide reasonable notice through one or more of the following methods: a notification banner on the juan236 website, an email to your registered address, or an in-platform notification when you next log in.

Your continued use of juan236 after notification of changes constitutes your acceptance of the updated Terms. If you do not agree with any changes, you should stop using juan236 and contact our support team to close your account and arrange a refund of any balance.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We recommend reviewing these Terms periodically so you stay informed of any changes that may affect your use of juan236.

13 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, or your use of juan236, shall first be referred to juan236's customer support team for informal resolution.

If a dispute cannot be resolved informally within 30 days of the initial complaint being submitted to juan236, either party may refer the matter to the appropriate Philippine regulatory authority or to the courts of the Philippines, as applicable.

Juan236 holds all licences and permissions required to offer its services under applicable Philippine gaming regulations. Our operations are conducted in full compliance with the relevant laws and regulatory frameworks governing online gaming in the Philippines.

14 Contact juan236

If you have questions about these Terms and Conditions — or anything else relating to your juan236 account — please reach out to our support team. We're available 24/7 and our agents are based in the Philippines, so you'll always be talking to someone who understands the local context.

• Live Chat: Available directly from the juan236 platform when you're logged in
• Email: support@juan236.com
• FAQ: juan236.com/faq — common questions answered in detail

For matters related to your personal data or privacy rights under the Philippine Data Privacy Act, please specify "Data Privacy Request" in your message and our dedicated data protection contact will respond within the legally required timeframe.